Well, that was one heck of a night! 🥂

We’re thrilled to announce that Estate Apps has won Gold at the 2025 ESTAS Customer Service Awards, marking our 8th consecutive year being recognised as one of the UK’s best suppliers in the property industry.

And the cherry on top? A jaw-dropping Customer Service Rating of 99.58% - all based on verified client reviews.

The ESTAS aren’t your typical awards. There are no judges, no fancy pitches - just real feedback from the estate and letting agents who use our platform day in, day out.

Which is exactly why this win means so much!

Why this win matters

We’ve always believed that customer service isn’t something you “say” - it’s something you live. Every message, every project, every little detail.

It’s one of the things we’re most passionate about at Estate Apps.

We’ve built our entire business around real relationships - being available, being human, and genuinely caring about every client we work with.

Because great service shouldn’t just support what we do… it should define it.

This award is proof that our approach - no lock-ins, no corporate fluff, just genuine partnership - works.

Here’s what some of our clients had to say this year:

“Estate Apps are simply the best! Nothing is ever too much trouble and the support is second to none.”
- The Avenue

“Their knowledge of the property industry is amazing. They don’t just build websites - they help you grow your business.”
- Kingshills Estate Agents

“Quick to respond, friendly, and genuinely care about what they deliver. Can’t recommend them enough!”
- Grove Properties

“We’ve used Estate Apps for years now and the service has always been exceptional. Real people, real relationships.”
- Hawthorn & Co

(All reviews are 100% verified and form part of our ESTAS feedback programme.)

The big night

The ceremony, hosted by Phil Spencer at London’s iconic Grosvenor House, brought together over 1,100 people from across the UK property industry.

The energy was electric - cheers, champagne, and maybe even a few questionable dance moves from our table once the results were in. 🕺

Oh and a special shout out to these cheeky chappies. Alistair and Ryan from Chosen Estate Agents in Gloucester who managed to squeeze in this photo! They were on our table and won 3 awards in total so well done guys! 🙏

From the heart 💜

This win isn’t just ours - it’s ours, together.

To every client who’s ever left a review, shared feedback, or just dropped us a kind word - thank you. You’re the reason we do what we do, and we’re beyond proud to have earned your trust for another year running.

Here’s to 8 wins, 800+ reviews, and one brilliant community that keeps pushing us to be better every single day.

Now if you’ll excuse us, there was another surprise which you can read about right here... there must be some bubbly left with our name on it… 🍾