Letting Training Centre
2 minute read posted by Sam Johns
The Client The Letting Training Centre (LTC) was founded in 1996 with the clear vision of educating letting agents in their responsibilities of compliance and due diligence as well as helping with keeping up with industry best...
The 6 golden rules of red-carpet customer service
3 minute read posted by Samantha Jones
By Samantha Jones, Commercial Manager Corporate and Property, at telephone answering specialist Moneypenny. Moneypenny answers around 1.2 million overflow calls a year for more than 950 estate and letting agents across the UK. We...
