What's the best way to ask for a review?
3 minute read posted by Alex Evans
A 2 minute read. We are passionate about social proof in our business. We don’t do much in the way of traditional sales and certainly don't have a marketing budget to speak of. We’re a small business and almost every client...
During a customer's journey, when should an estate agent be asking for a review?
3 minute read posted by Alex Evans
A 3 minute read. My experience across multiple business ventures and with our estate and letting agents clients is that people are prompt when posting negative feedback. But for a positive experience, they let it go and move onto...
The importance of social proof
2 minute read posted by Alex Evans
A 2 minute read. We've all got a little bit more time on our hands right now. In particular, estate agents find themselves unable to do the majority of their day-to-day tasks and fulfill their ultimate goal of getting people...
My Google Business Profile isn't displaying my most recent Google Reviews?
1 minute read posted by Alex Evans
A 1 minute read. If, like us, you consider social proof important in your business, and you’ve noticed that people have told you that they’ve posted a review but for whatever reason, you're not seeing it appear on your Google...
Why do I need online reviews? Is social proof something I need to worry about?
3 minute read posted by Alex Evans
A 3 minute read. Social Proof The fact is, people rely on online reviews when they're choosing whether or not to do business with you. A whopping 84% of consumers trust online reviews as much as they do word-of-mouth...
Simplify your reviews process and empower customer feedback for your business!
4 minute read posted by Alex Evans
A 3 minute read. I’ve worked with estate / letting agents for over 15 years now, and one thing that I've regularly picked up is that they can be hesitant to ask clients for reviews for fear of (presumably) a public bashing....